AUTO & GENERAL SEA 

Strengthening security and customer trust for a digital insurance startup

Real-time risk response and analysis 

Auto & General SEA, a digital insurance startup, partnered with Lumen to help speed response times to cybersecurity events while meeting compliance requirements.

Two security professionals view cybersecurity logs on a monitor

Proactive threat management for sustainable business growth

Challenges

  • Required real-time security log reviews to identify potential events before they harm the business 
  • Wanted to eliminate manual correlation of security alerts that only allowed post-event analysis
  • Needed to ensure compliance with regulatory standards in key markets
  • Sought to reduce the time spent identifying how and why an event happened

Challenges

  • Required real-time security log reviews to identify potential events before they harm the business 
  • Wanted to eliminate manual correlation of security alerts that only allowed post-event analysis
  • Needed to ensure compliance with regulatory standards in key markets
  • Sought to reduce the time spent identifying how and why an event happened
A secure laptop computer blocks cyberthreats from the cloud

Solutions

  • Lumen® Managed Security Services
  • Lumen® Security Log Monitoring
  • Lumen® Managed & Professional Services

Solutions

  • Lumen® Managed Security Services
  • Lumen® Security Log Monitoring
  • Lumen® Managed & Professional Services
A person participating in a secure video call

Results

  • Proactive identification and remediation of evolving cyber threats
  • Elimination of manual log reviews that saves hours of resources daily 
  • Compliance with regulatory standards and Technology Risk Management (TRM) outsourcing guidelines
  • Positive brand image and reputation and enhanced customer trust

Results

  • Proactive identification and remediation of evolving cyber threats
  • Elimination of manual log reviews that saves hours of resources daily 
  • Compliance with regulatory standards and Technology Risk Management (TRM) outsourcing guidelines
  • Positive brand image and reputation and enhanced customer trust
Three servers with secure network and cloud connections

What works for Auto & General SEA

Lumen® Managed Security Services

Lumen® Managed Security Services

Managed solutions designed to protect your business and data

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Lumen® Managed Security Services

Managed solutions designed to protect your business and data

Lumen® Security Log Monitoring

Lumen® Security Log Monitoring

Sophisticated log ingestion, monitoring and event correlation

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Lumen® Security Log Monitoring

Sophisticated log ingestion, monitoring and event correlation

Lumen® Managed & Professional Services

Lumen® Managed & Professional Services

Advisory, project and management services to help you achieve more

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Lumen® Managed & Professional Services

Advisory, project and management services to help you achieve more

Auto & General SEA company logo

“By removing silos, Lumen delivered a single source of truth to enhance our teams’ efficiency and effectiveness in responding to cyberthreats.”

— Koji Yung

Infrastructure and Security Manager, Auto & General SEA

Three professionals meeting in a conference room looking at laptop and tablet

About Auto & General SEA

Auto & General SEA is a digital insurance startup offering car, motorcycle and travel coverage in Southeast Asia. Headquartered in Singapore, it is part of an international insurance group that generates more than $2 billion in annual revenue.

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