If you are experiencing a service outage, please contact Repair/Service Assurance at: 877-453-8353
and choose option 1. This group is available 24 hours a day, 7 days a week.

Note: At this time, we are unable to accept outage notifications via email.

Contact Sales

• Product information

• Pricing

• Service requirements

Contact Sales

• Product information

• Pricing

• Service requirements

Customer Support

• Password reset

• Issues signing in

• Navigation assistance

• User administration

• Portal support

Customer Support

• Password reset

• Issues signing in

• Navigation assistance

• User administration

• Portal support

Billing Questions

• Invoice request

• Tax information

• Billing name / address changes

• Billing analyst reporting tool questions 

Billing Questions

• Invoice request

• Tax information

• Billing name / address changes

• Billing analyst reporting tool questions 

Partner Support

 • Channel/partner support for relationships with Lumen

• Looking to become a new partner

• Channel Partners FAQ

Partner Support

 • Channel/partner support for relationships with Lumen

• Looking to become a new partner

• Channel Partners FAQ

Office Locations

Find Lumen offices around the world.   

Office Locations

Find Lumen offices around the world.   

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Chat with a live agent now.

Start Chat

Chat with a live agent now.